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AML & PA Investigations Analyst (12 month contract)

Location: Bulgaria
Department: Customer (Member) Operations
Posted:

ABOUT TIDE

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.  

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.  

ABOUT THE ROLE

As an AML & PA Investigations Analyst you’ll be: 

  • Investigating cases of fraud/money laundering and discovering potential links with external accounts – this may include analysis of complex networks and accounts
  • Consistently reaching 95% or above in QA/QC checks in all elements of the role
  • Liaising with law enforcement agencies where required and conducting typology and sector reviews 
  • Managing your own case load to meet performance targets
  • Supporting the alert review teams through coaching and buddying in how to identify suspicious behaviour
  • Have a keen eye for potential efficiencies and help to embed these
  • Implementing and ensuring timely compliance to new or revised standards and procedures
  • Assisting the AML & PA Team Leaders and Senior Analysts with other financial crime related tasks and projects as required
  • Conducting phone calls with Tide members who are under investigation

WHAT WE ARE LOOKING FOR

Here at Tide, we are looking for a driven AML & PA Investigations Analyst with a good understanding of Fraud and Financial Crime prevention measures. We need a passionate and experienced individual, who will help ensure Tide is taking all the relevant steps to prevent all aspects of financial crime. 

As an AML & PA investigations analyst, you will be responsible for conducting in-depth financial crime investigations, therefore you should be skilled in detecting and investigating financial crime typologies such as money muling, smurfing, fraud scams, human trafficking, terrorist financing, tax evasion and bribery and corruption. 

You will be part of our high performing AML & PA investigations analyst, reporting to one of Tide's AML & PA Team Leaders, and have a proven track record in working to set targets and SLA's. You may also be involved in wider Financial Crime projects working with other teams across the business such as KYC, Member Support and our second line of defence team, and so stakeholder management and organisational skills are key.

The ideal candidate will have:

  • Between 2-5 years of experience in a Compliance-related role, specialising in business-related anti-money laundering/fraud investigations at a leading FinTech or bank
  • Ability to work well as part of a team
  • A good understanding of the UK regulations (including POCA, TACT)
  • Excellent verbal, written, and interpersonal communication skills in English
  • Experience with conducting phone calls with customers
  • Conducted investigations, including transaction reviews and third party referrals
  • Ability to multitask and successfully operate in a fast-paced, team environment
  • CAMS or ICA certifications would be a bonus
  • May also have a university degree
  • The role requires to cover weekends shifts

WHAT YOU'LL GET IN RETURN

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home

TIDEAN WAYS OF WORKING 

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

#LI-RS12
#LI-Remote

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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