Head of Workplace Technology
Location:
India, Delhi NCR
Department:
Engineering
Posted:
Department: IT & Infrastructure
Who are Tide:
At Tide, we’re on a mission to save businesses time and money. We’re the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our members business accounts and related banking services, but also a comprehensive set of highly connected admin tools for businesses.
Tide is about doing what you love. We’re looking for someone to join us on our exciting scale up journey and be a part of something special. We are wanting passionate Tideans to drive innovation and help build a best-in-class platform to support our members. You will be comfortable in ambiguous situations and will be able to navigate the evolving FinTech environment. Imagine shaping how millions of Tide members discover and engage with business banking platforms and building this on a global scale.
As a Head of Workplace Technology you’ll be:
- Lead and mentor a team of engineers, fostering a culture of innovation and continuous improvement.
- Develop and implement a cloud-native, SaaS-first strategy to improve workplace technology and operational efficiency.
- Drive the adoption of Zero Trust security principles to protect company data and systems.
- Utilise configuration as code to optimise IT infrastructure management and deployment.
- Implement DevOps practices and automated pipelines to streamline operations and support rapid innovation.
- Engage with stakeholders to understand business needs and translate them into effective IT solutions that enable staff to work efficiently.
- Manage the workplace technology budget, focusing on cost-effective solutions and value-driven investments.
- Manage IT support functions through the Head of IT Support, ensuring high-quality service and swift issue resolution.
What makes you a great fit:
- Proven experience in a leadership role within a technology-driven environment, preferably in fintech or financial services.
- Comfortable getting their hands dirty with some Python/Go/whatever it takes to get the job done
- Strong technical background with expertise in cloud-native solutions, SaaS platforms, and IT infrastructure management.
- Experience with modern IT practices, including configuration as code and Zero Trust security models.
- Demonstrated ability to lead a team, drive technology strategy, and manage IT support functions effectively.
- Strong problem-solving skills with a focus on improving operational efficiency and enhancing customer outcomes.
- Excellent communication skills, with the ability to engage and influence stakeholders at all levels.
- Collaborative and inclusive culture that values customer-first thinking and continuous improvement.
What you’ll get in return:
Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get:
- Competitive salary
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stock Options
Tidean Ways of Working
At Tide, we’re Member First and Data Driven, but above all, we’re One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We are remote first, but when you do want to meet new people, collaborate with your team or simply hang out with your colleagues, our offices are always available and equipped to the highest standard. We offer flexible working hours and trust our employees to do their work well, at times that suit them and their team.
Tide is a place for everyone
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. We believe it’s what makes us awesome at solving problems! We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.