Instructional Designer – German Speaker
Location:
Germany
Department:
Customer (Member) Operations
Posted:
ABOUT TIDE
At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE ROLE
As an Instructional Designer you will:
- Design and create interactive e-learning modules and courses using all available company tools
- Collaborate with Subject Matter Experts and stakeholders to analyse training needs and define learning objectives
- Utilise instructional design principles and adult learning theories to create impactful, learner-centric experiences
- Develop multimedia-rich content including simulations, quizzes, scenarios, and other interactive elements
- Create end-to-end design (course or curriculum outline) of various learning products (instructor-led training, virtual instructor-led training, elearning, etc.)
- Script training content. Document changes or revisions and meet with subject matter experts (Team lead, manager etc of the chosen area) to validate changes. Meet with the training delivery owner to discuss trainer selection, Train The Trainer schedule, and certification criteria (if needed)
- Meet with the training delivery owner to discuss the implementation phase (initial test launch, gathering of feedback data and iteration loop)
- Design visually appealing course layouts, ensuring ease of navigation and optimal user experience
- Test, troubleshoot, and resolve technical issues in developed e-learning content
- Conduct post-launch evaluations of learning materials to identify areas of improvement based on learner feedback and performance data
WHAT ARE WE LOOKING FOR
We are looking for a talented Instructional Designer with demonstrated expertise in creating interactive, engaging e-learning experiences using Articulate, Canva, Adobe, Photoshop, Google Slides and PowerPoint. In this role, you will design, develop, and implement learning content that drives engagement and supports learning objectives. You will work closely with subject matter experts (SMEs) to translate complex concepts into effective and visually appealing learning solutions.
The ideal candidate will have:
- Native German language skills
- Excellent verbal and written English language skills
- Ability to use industry tools like GSuite, MS Office, Articulate and Jira
- You are always on the lookout for recurring issues and help create new training initiative to support the success of your team
- Strong organisational skills
- Have the ability to create and enhance effective course outlines from Design Documents or Policy/Process or build one from scratch
- Meet with stakeholders and subject matter experts as required by the project to gain more insights on the content, delivery, performance, etc.
- Develop required materials as stipulated in the project’s statement of work (classroom training, virtual training, self-paced, or e-learning courses)
- Experience working for the finance industry, or a previous relevant KYX experience is considered as advantage
- Experience in writing and conducting training both virtually and face to face
- An understanding of effective teaching methodologies & tools, as well as solid understanding of instructional design models (e.g., ADDIE, SAM) and e-learning best practices
WHAT YOU WILL GET IN RETURN
- 25 days of paid leave per year
- Additional 3 days of paid leave for volunteering or L&D
- We invest in your development with a EUR 1,000 professional L&D budget per year and ability to access thousands of resources through Learnerbly platform
- Statutory Health Insurance
- Statutory Pension contribution
- Extended Parental Leave
- Mental health support through Plumm
- A one-off home office budget
- Work and travel globally – up to 90 days per country outside of your home country
- Team socials
- Sabbatical Leave
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
#LI-RS12
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TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.