Open an account Log in to web

Investigations Analyst with German

Location: Bulgaria
Department: Customer (Member) Operations
Posted:

ABOUT TIDE

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.  

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.  

AOBUT THE TEAM 

Here at Tide, we are looking for a driven Investigations Analyst with a good understanding of Fraud and broader Financial Crime matters.  We need a passionate and experienced individual, who will help ensure Tide is taking all the relevant steps to prevent and detect all aspects of financial crime. 

ABOUT THE ROLE 

  • Investigating cases of fraud/money laundering and discovering potential links with external accounts – this may include analysis of complex networks and accounts
  • Consistently reaching targets for Productivity and Quality 
  • Escalating Suspicions within the business for consideration of submission of SAR by the SAR team  
  • Conducting typology and sector reviews
  • Managing your own case load to meet performance targets
  • Supporting colleagues through coaching and buddying in how to identify suspicious behaviour that requires reporting
  • Have a keen eye for potential efficiencies and help to embed these
  • Implementing and ensuring timely compliance to new or revised standards, processes and procedures
  • Assisting the Team Leader and Senior Analysts with other financial crime related tasks and projects as required
  • Conducting phone calls externally with Tide members who are under investigation
  • Working in a team that operates 24/7 with a rotational shift pattern

WHAT WE ARE LOOKING FOR 

  • 2 to 5 years of experience in a financial crime related role in financial services, specialising in business-related anti-money laundering/fraud investigations
  • Ability to work well as part of a team; decisive; goal-oriented; proactive
  • A  good understanding of the DE regulations  
  • Exceptional communication skills, written and verbal, German and English C1 level and above. Are able to communicate with our members (including via telephone) , internal stakeholders & regulatory bodies if required
  • Conducted investigations, including transaction reviews and third party referrals
  • You are able to multitask and successfully operate in a fast-paced, team environment
  • CAMS or ICA certifications would be a bonus
  • You may also have a university degree

WHAT YOU WILL GET IN RETURN 

 

– 

  • th online research on companies and entities related to them
  • Reviewing and assessing transaction activities
  • Managing multiple types of escalations and handling different off-boarding processes
  • Identifying areas of process improvements
  • Responding to queries from internal teams and working closely with them
  • Assisting with different Ad-Hoc projects

WHAT ARE WE LOOKING FOR 

What makes you a great fit for KYC analyst with German:

  • Excellent spoken and written German language skills
  • Excellent spoken and written English language skills
  • Previous experience and knowledge of UK banking and AML regulations
  • Ability to use and operate with multiple internal and external platforms
  • You bring bags of initiative and be naturally inquisitive about KYC principles and processes
  • You have an analytical mind – able to digest large data sets, differentiate between priorities and show willingness and potential to enhance your investigative skills
  • You are able to carry out multiple different tasks and stay organized while doing so
  • You have a keen eye for process improvements and explore new solutions to existing tasks
  • You have previous experience working in KYC/compliance, preferably in a highly regulated environment
  • You are able to collaborate with multiple departments and levels of seniority
  • You are able to balance excellent quality and productivity on an ongoing basis

WHAT YOU WILL GET IN RETURN

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Apply Now