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Junior Business Development Executive (Temporary Contract)

Location: Bulgaria
Department: Marketing, Sales & Communications
Posted:

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. 

About the role

As a Business Development Executive you’ll be entrepreneurial, target oriented and passionate about helping small businesses, with the potential for growth within the company. Joining us for an initial 3-month contract, you will have the opportunity to make a significant impact as part of our team. Working in a fast-paced, ever changing environment will excite you along with an interest in the fintech industry and all that we are doing to save small business owners time and money. You’ll be target focused and confident at handling objections to achieve your revenue goals. You’ll also have an excellent telephone manner, will be outgoing and thrive working in a close-knit team. You’ll possess excellent commercial awareness, constantly seeking new opportunities to generate revenue, and will be happy in a field sales role approaching prospects in person. Passion, drive and enthusiasm are a must. 

As a Junior Business Development Executive:

1) Conversion:

  • You’ll be calling potential members that have downloaded the Tide app but sometimes, as life gets in the way, they have not signed up. Your job is to chase them.
  • You will walk these potential members through our signup process, answer their questions and use your persuasion skills to reassure them that we are the best and convert them into full fledged Tide Members!
  • You’ll work with the KYC team to ensure that the members have provided all the correct documentation and will troubleshoot any issues that come their way. For this reason, you’ll need to be technically minded. 

2) Revenue:

  • You’ll call our existing members, build rapport with them, understand their businesses and will upsell relevant products or services to help them thrive
  • You’ll work cross-functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members
  • You’ll source your own leads that you identify as having potential to generate revenue 
  • You’ll get to know these leads/prospective members, and how their businesses plan to operate and will recommend relevant products and services to help them thrive. You’ll be entirely comfortable with cold calls, cold emails and cold outreach, and will not need extensive coaching on this. 
  • You’ll spend time coaching them through the setup process, and will support wherever needed; giving them a 5 star service as you welcome them to Tide

What makes you a great fit:

  • Are passionate, driven, have a can do attitude and positive!
  • You have excellent written and spoken English language skills
  • You have previous customer service or telesales experience
  • You’re focused on revenue and can up-sell to our prospective members
  • You’re target driven
  • You are comfortable with constant change and switching of priorities
  • You love to troubleshoot and have a member first mentality
  • You’re able to articulate the onboarding requirements depending on the nature of the business efficiently and within a limited time frame.
  • You’re a team player and can complete ad-hoc tasks to help the  KYC Analyst Team on occasions
  • You will be incredibly self-motivated and conscientious, wanting to make a real difference to the business
  • You have the ability to be able to listen, learn and adapt to feedback
  • You may also have some knowledge of compliance, KYC, AML, and associated regulations
  • You may also have previous experience working with a Fintech or digital bank

What you’ll get in return:

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave

Tidean Ways of Working 

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

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