Open an account Log in to web

Law Enforcement Specialist

Location: United Kingdom
Department: Customer (Member) Operations
Posted:

Reporting, Enforcement and Recoveries

Office Location: London

Department: Ongoing Monitoring, Member Operations 

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartere in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.   

What we’re looking for: 

Here at Tide, we are looking for a proactively minded Law Enforcement Specialist with a sound working knowledge of the UK legislative framework and strong experience in dealing with requests for information from law enforcement agencies, government agencies and regulators. We need a passionate and experienced individual, who will help ensure Tide is taking all the relevant steps to appropriately respond and liaise with these agencies. 

As a Law Enforcement Specialist, you will be responsible for gathering data which will be used in preparing and providing witness statements and exhibits to support criminal prosecutions.  You’ll be a key representative of Tide, through in-person meetings with Law Enforcement, attending court and confidently presenting evidence during proceedings.

You’ll be comfortable dealing with the nuances of law enforcement pre-order enquiries over the telephone and sensitive requests for information, conducting appropriate research and producing comprehensive reports for internal and external stakeholders.  Your meticulous eye for detail will provide assurance on the quality of the information we report to a wide range of stakeholders.

You will be part of the Law Enforcement team, reporting to Tide's Enforcement Manager, and have a proven track record in working to set targets and SLA's. You may also be involved in wider Financial Crime projects working with other teams across the business, as well as law enforcement, regulators and other financial institutions, so proven stakeholder management and organisational skills are key.

  • Minimum of 4 years of experience in dealing with legal orders and formal requests for information from UK Law Enforcement Agencies 
  • Proficient at preparing witness statements with experience of presenting evidence at court
  • Fighting financial crime is your passion and you have a proactive mindset towards prevention and detection  
  • Exceptional stakeholder management and organisational skills

As a Law Enforcement Specialist you’ll: 

  • Gather relevant and accurate data which you’ll use to write and provide witness statements to support criminal prosecutions, exhibiting Tide documents
  • In-person handing over of documents to Law Enforcement, where associated legal proceedings require
  • Attending Court with the ability to travel anywhere in the UK, sometimes at short notice.  Presenting evidence, cross-examination – acting for and on behalf of Tide
  • Dealing with pre-order enquiries over the telephone
  • Dealing with sensitive LEA enquiries and requests for information, such as high risk missing persons and terror related incidents
  • Share information with the Investigations Team and take action to disrupt bad actors, preventing them from using Tide and targeting our members
  • Stay current on fraud/financial crime trends and emerging threats, sharing information with team members and management
  • Assist in the development and implementation of new policies and procedures 
  • Support others in the team through coaching and buddying
  • Participate in training sessions for new joiners within RER and ongoing professional development for yourself and the team
  • Manage multiple projects and deadlines simultaneously

Goals

  • Manage your own case load whilst meeting productivity and quality performance targets 
  • Contribute to the drafting of internal policies, procedures and process designs, as well as assist management with other related tasks and projects as required
  • Communicating requirements and working collaboratively with the Product Team to ensure all workflow considerations are met with minimal impact to operational activity.  
  • Using training, workshops and coaching to develop less experienced colleagues
  • Support the Enforcement Management Team in driving forwards our financial crime prevention and detection capabilities

What you’ll get in return: 

  • Flexible working options
  • Share options 
  • Group Life Insurance 
  • Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
  • 25 days holiday with the ability to buy extra days
  • 3 days for L&D or volunteering time off per year
  • We invest in your development with a £1,000 professional L&D budget per year
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
  • Spacious brand-new office near Old Street with an all-day snacks bar
  • Enhanced family-friendly leave
  • Sabbatical leave 

Tidean Ways of Working

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

#LI-NV1
#LI-Hybrid
#LI-Remote

 

Apply Now