L&D Associate

Location: India, Hyderabad
Department: People & Culture
Posted: November 15, 2024

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.   

About the team 

The Learning and Development (L&D) team is dedicated to fostering a culture of continuous growth and improvement within Tide. Our mission is to design and implement comprehensive training programs that enhance employees' skills, knowledge, and professional development. By leveraging innovative learning methods and tools, the L&D team empower individuals to achieve their full potential, driving both personal and organisational success.

About the role

• Training Needs Assessment: Conduct assessments to identify skill gaps and training needs within the organisation.
• Program Design and Development: Create and develop  training programs, workshops, and materials that address identified needs.
• Facilitation and Delivery: Lead and facilitate training sessions, workshops, and seminars, both in-person and virtually.
• Evaluation and Improvement: Evaluate the effectiveness of training programs through feedback and performance metrics, and making necessary improvements.
• Technology Integration: Utilising e-learning platforms, learning management systems (LMS), and other technological tools to deliver and track training programs.
• Collaboration: Work closely with department heads, HR, and other stakeholders to align training programs with organisational goals and strategies.
• Employee Support: Providing support and guidance to employees in their professional development journeys, including one-on-one coaching and mentorship.

What we’re looking for:

As an L&D Associate, you will play a crucial role in fostering a culture of continuous learning and development within our organisation. You will design and implement training programs that support our employees' professional growth and align with our strategic goals.

You are a passionate and innovative learning and development professional with experience in creating impactful training programs. You excel at engaging learners and adapting to their diverse needs. You are a proactive problem solver with a collaborative mindset, ready to contribute to our global fintech scale-up. Your enthusiasm for continuous learning and ability to think creatively make you a perfect fit for our dynamic environment.

As an L&D Associate you’ll be:

• Designing and developing instructional materials and curricula tailored to various learning styles and needs
• Utilising e-learning platforms, learning management systems (LMS), and other training technologies to enhance the learning experience
• Collaborating with various stakeholders across the organisation to identify training needs and develop appropriate solutions
• Analysing data to measure training program effectiveness and making data-driven decisions for continuous improvement
• Supporting special projects related to learning and development as requested by the team

What makes you a great fit:

• You have 3-5 years of experience in learning and development, training, human resources, or a related field
• You have significant experience in designing, implementing, and evaluating training programs
• You possess strong instructional design skills, capable of developing materials tailored to various learning styles
• You have excellent facilitation and presentation skills, with the ability to engage and motivate learners
• You have outstanding verbal and written communication skills, essential for creating training materials and conveying information effectively
• You are proficient with e-learning platforms, learning management systems (LMS), and other training technologies
• You have strong analytical skills, able to assess training needs, measure program effectiveness, and analyse data
• You excel at building relationships and working collaboratively with various stakeholders across the organisation
• You are adaptable, able to flexibly adjust training programs to meet evolving organisational needs
• You are creative, with innovative thinking to design engaging and effective training solutions
• You have a genuine passion for continuous learning and professional development

What you’ll get in return:

Make work, work for you! We are embracing new ways of working and support

flexible working arrangements. Plus, you’ll get:

• Competitive salary 
• Self & family health insurance
• Term & life insurance
• OPD benefits
• Mental wellbeing through Plumm
• Learning & development budget
• WFH setup allowance
• 25 days annual leave
• Family & friendly leave

Tidean Ways of Working

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.