Lead Product Manager(Banking, Payments Services)

Location: Lithuania
Department: Product & Design
Posted: March 17, 2025

ABOUT THE TEAM:

As a Lead Product Manager for Tide’s global payment services, you will drive strategy and execution for digital payments across Europe and India 

You’re an experienced Product Manager with a broad skill set – driven, analytical, commercial and strategic with a passion for using technology to deliver great card products, features and experiences for our businesses. You are resolutely customer-focused and recognize the importance of truly understanding what matters to customers, constantly obsessing about customers.

You will be responsible for building and scaling a platform that enables SMEs to seamlessly send, receive, and manage money. Your mission is to create a frictionless financial experience that empowers small businesses to operate efficiently, stay in control of their finances, and grow with confidence.

You’ll be working alongside experienced product professionals and hand-in-hand with senior developers, data scientists, designers, and marketers to research, build, ship and improve the product. You will be commercially focused and you will need a good understanding of data and ability to make decisions based on those metrics. You will be evaluating a competitive space and striving to continuously improve our position in the market.

ABOUT THE ROLE:

As a Lead Product Manager you’ll: 

• Develop and drive the product vision & strategy within our card issuing business in the UK/EU, aligned with the company's overall objectives and targets.
• Conduct market research to identify trends, competitive landscape, and customer needs to inform product decisions.
• Drive the product-led cross-functional teams through the product development lifecycle, from concept to launch and eventual value realisation, while ensuring timely delivery and quality.
• Priorities product features and enhancements based on market requirements, customer feedback, and business goals.
• Create and maintain a product roadmap, ensuring alignment with near- & medium-term business objectives and long-term vision.
• Collaborate closely with internal stakeholders, including engineering, operations, risk, marketing and other product teams, to ensure a coordinated product strategy and successful launches.
• Define and scope new product ideas leveraging internal technology and external vendor solutions.
• Cultivate a seamless customer experience by ensuring the smooth functioning of automated and manual processes.
• Lead by example: you will be hands on, take ownership for business metrics and product KPIs and play a pivotal role in bringing all stakeholders onboard.
• Responsible for working with the finance team during our quarterly forecasting cycles.
• Responsible for driving revenue growth through insights, developing and delivering product features, creating product efficiencies and enhancements to the customer experience and along customer journeys

WHAT WE ARE LOOKING FOR:

• You have 5+ years of experience in payments product Management with proven experience working with agile/scrum delivery teams.
• Deep expertise in payments and connectivity, particularly bank payments, with extensive experience in fintechs or banks across global markets.
• Strong understanding of fund flows, transaction settlement, and reconciliation involving multiple parties.
• You’re a product evangelist: obsessed with the end user, well-versed in best in class product research and development practices and are willing to share your knowledge with other product owners
• Leadership acumen and a desire to mentor and manage fellow PMs
• Comfort in a fast-paced environment, adapting to shifting priorities and pioneering new processes.
• You have Technical knowledge and experience with API-based products.
• Strong understanding of the latest payment scheme rules & wider regulations in global markets and can articulate risk implications of card products.
• A proactive “can-do” attitude, adept at multitasking and achieving results.
• Commercial experience is driving growth revenue and have a strong understanding of the card revenue drivers across the cards flywheel
• Strong communication skills and have the ability to communicate to stakeholders at different levels.

WHAT YOU’LL GET IN RETURN:

• MELP – flexible benefit app (50 EUR per month accruing – does not include Health Insurance)
• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Parental Leave days (according to statutory)
• Family-Friendly Leave (according to statutory + extended from Tide)
• Personal L&D budget in the amount of 500 EUR per year
• Mental wellbeing platform Plumm
• WFH equipment allowance
• Sabbatical Leave
• Share options
• Team Events

TIDEAN WAYS OF WORKING: 

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.