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Head of Engineering, Partner Credit Services

Location: United Kingdom
Department: Engineering
Posted:

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM 

The Partner Credit Services domain powers Tide’s Intermediated Credit product for its Members. Our mission is to provide Tide Members with a compelling and competitive choice of funding options that suit their needs, through our broad network of lender partners.

The domain consists of multiple autonomous cross-functional product engineering teams, each focused on a specific value stream. As we continue to grow our UK business and expand into new markets, we are continually enhancing our capabilities and integrating with global partners. Our teams operate in a modern microservices architecture, ensuring high availability, scalability, and resilience.

ABOUT THE ROLE

As the Head of Engineering for Intermediated Credit, you will play a pivotal role in shaping the future of Tide’s credit platform. This is a senior technical leadership position with significant influence over architecture, engineering strategy, and technical execution. You will lead and mentor Engineering Managers and senior engineers, fostering a culture of technical excellence and scalable engineering practices.

As Head of Engineering you will be

  • Defining and driving the architectural direction for Tide’s Intermediated Credit platform, ensuring scalability, resilience, and compliance.
  • Leading the design and development of high-quality credit products.
  • Collaborating with cross-functional teams (Product, Compliance, Business) to enhance Tide’s credit offerings.
  • Overseeing integrations with third-party providers, ensuring seamless technical delivery.
  • Providing hands-on technical guidance, getting directly involved in architecture, design, and engineering decisions.
  • Championing engineering best practices, including system design, security, and software development standards.
  • Mentoring engineers and Engineering Managers, fostering a culture of learning, ownership, and technical excellence.
  • Influencing Tide’s overall technical strategy as we scale our Intermediated Credit offering globally.

WHAT WE ARE LOOKING FOR

We are seeking a highly technical and strategic engineering leader with deep expertise in distributed systems and scalable architectures. While experience in the fintech sector is beneficial, it is not a prerequisite. We prioritise strong engineering leadership, a breadth of technical knowledge, and a proven ability to build scalable, resilient, loosely coupled systems.

Key Requirements:

  • 10+ years of backend engineering experience, with at least 3 years in senior engineering leadership roles.
  • Strong experience with microservices, event-driven architectures, and distributed systems.
  • Demonstrated experience in building scalable, resilient, fault-tolerant systems.
  • Breadth of technical knowledge with depth in at least one technology stack — experience with our stack is not essential, but an ability to quickly understand and lead in a new environment is critical.
  • Proven track record of delivering complex systems and third-party integrations.
  • Ability to translate strategic business goals into a clear technical roadmap and communicate the rationale behind technical decisions.
  • Strong mentoring skills and the ability to build and inspire high-performing engineering teams.

OUR TECH STACK

Our teams build loosely coupled microservices to enable fast, autonomous development. Our architecture prioritises scalability, security, and resilience to support seamless financial transactions. While familiarity with these technologies is advantageous, we value fundamental engineering expertise over specific technology experience.

We currently use:

  • Backend: Python, FastAPI, Flask
  • Databases: PostgreSQL
  • Messaging: Kafka, AWS SQS/SNS
  • Infrastructure: Kubernetes (EKS), AWS
  • Frontend: Flutter (Mobile), Angular and React (Web)

WHAT YOU’LL GET IN RETURN 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

  • Flexible working options
  • Share options 
  • Group Life Insurance 
  • Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
  • 25 days holiday with the ability to buy extra days
  • 3 days for L&D or volunteering time off per year
  • We invest in your development with a £1,000 professional L&D budget per year
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
  • Spacious brand-new office near Old Street with an all-day snacks bar
  • Enhanced family-friendly leave
  • Sabbatical leave 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
#LI-AC1 #LI-Remote

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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