Product Manager-Cards
Location:
India, Hyderabad
Department:
Product & Design
Posted:
ABOUT TIDE
At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.
Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE TEAM:
As a Product Manager for Tide’s global payment services, you will drive strategy and execution for digital payments across Europe and India
You’re an experienced Product Manager with a broad skill set – driven, analytical, commercial and strategic with a passion for using technology to deliver great card products, features and experiences for our businesses. You are resolutely customer-focused and recognise the importance of truly understanding what matters to customers, constantly obsessing about customers.
You will be responsible for building and scaling a platform that enables SMEs to seamlessly send, receive, and manage money. Your mission is to create a frictionless financial experience that empowers small businesses to operate efficiently, stay in control of their finances, and grow with confidence.
You’ll be working alongside experienced product professionals and hand-in-hand with senior leaders, developers, data scientists, designers, and marketers to research, build, ship and improve the product. You will be commercially focussed and you will need a good understanding of data and ability to make decisions based on those metrics. You will be evaluating a competitive space and striving to continuously improve our position in the market
ABOUT THE ROLE:
As a Product Manager you’ll:
- Support the development and execution of the card product vision & strategy within our issuing business in India, aligned with the company's overall objectives.
- Work closely with cross-functional teams through the product development lifecycle, from concept to launch, ensuring timely delivery and quality.
- Assist in prioritizing product features and enhancements based on market requirements, customer feedback, and business goals.
- Maintain and contribute to the product roadmap, ensuring alignment with near- & medium-term business objectives.
- Collaborate with vendors and internal stakeholders, including engineering, operations, risk, marketing, and other product teams, to support a coordinated product strategy and successful launches.
- Support the definition and scoping of new product ideas leveraging internal technology and external vendor solutions.
- Conduct market research to identify trends, competitive landscape, and customer needs to inform product decisions.
- Assist in ensuring a seamless customer experience by supporting the smooth functioning of automated and manual processes.
- Take ownership of business metrics and product KPIs while working closely with stakeholders.
- Work with the finance team during quarterly forecasting cycles.
- Contribute to revenue growth by supporting the development and delivery of product features, improving product efficiencies, and enhancing customer experience.
WHAT WE ARE LOOKING FOR:
- 3+ years of experience in payments product management, ideally in the cards domain, with experience working with agile/scrum delivery teams.
- Good understanding of payments and connectivity, particularly card payments, with experience in fintechs or banks.
- Knowledge of card payments processing, transaction handling, and card integrations is preferred.
- Passion for product management, with a focus on customer experience and best-in-class product research and development practices.
- Ability to work in a fast-paced environment, adapt to shifting priorities, and collaborate effectively.
- Familiarity with card payment scheme rules and regulations and ability to understand risk implications of card products.
- A proactive “can-do” attitude, strong multitasking skills, and a results-oriented mindset.
- Strong communication skills with the ability to engage stakeholders at different levels
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
