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Sales Representative

Location: India, Delhi NCR
Department: Customer (Member) Operations
Posted:

Job Title: -Sales Representative

Location: – Hyderabad

About Tide

At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now the leading business financial platform in the UK with 575,000 SME members (10% market share) and more than 250,000 SMEs in India. Headquartered in London, Tide has over 1,800 Tideans across the UK, Bulgaria, India, Serbia, Romania, Ukraine and Germany. 

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.   

About the team

As a Sales Representative, you’ll be entrepreneurial, target oriented and passionate about helping small, growing businesses. Working in a fast paced, ever changing environment will excite you along with an interest in the fintech industry and all that we are doing to save small business owners time and money. You’ll be target focused and confident at handling objections to achieve your revenue goals. You’ll also have an excellent telephone manner, will be outgoing and thrive working in a close-knit team. You’ll possess excellent commercial awareness, constantly seeking new opportunities to generate revenue.

About the role

  • Calling our existing members – build rapport with them, understand their businesses and will upsell relevant products or services to help them thrive
  • Working cross functionally with other departments to understand upcoming product launches and ensure that you can pitch these to our members
  • Working in a dynamic and data driven environment to reach team and individual targets
  • Playing a part in testing of new leads/scripts that support the team overall as we work in new areas of the business
  • Getting to know these leads/prospective members, and how their businesses plan to operate and will recommend relevant products and services to help them thrive
  • Spending time to take on ad hocs tasks and work on projects that support other business areas 

What we are looking for

  • You have at least 1 year of previous financial services telesales experience and success working towards a revenue target
  • You have experience using Kustomer (or a similar CRM tool)
  • You'll be joining a scaling company so we'd love for you to be willing to take on new projects and get involved in the teams growth
  • You have an excellent telephone manner and objection handling skills
  • You have excellent verbal, written and interpersonal communication skills in English
  • You are confident, outgoing and enthusiastic
  • You are incredibly self motivated and conscientious, wanting to make a real difference to the business
  • You are willing to work with Product Owners across all areas of businesses in gaining feedback that can make the real changes to members experience of Tide
  • You possess some knowledge of Buyer Behaviour, Sales and KYC
  • You're able to get your strengths from working and collaborating in a team dynamic but also to work independently to your KPIs and targets

What you’ll get in return:

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get:

  • Competitive salary
  • Self & Family Health Insurance
  • Term & Life Insurance
  • OPD Benefits
  • Mental wellbeing through Plumm
  • Learning & Development Budget
  • WFH Setup allowance
  • 15 days of Privilege leaves
  • 12 days of Casual leaves
  • 12 days of Sick leaves
  • 3 paid days off for volunteering or L&D activities
  • Stock Options

Tidean Ways of Working 

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Tide is a place for everyone

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

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