SAR Review and Submission Analyst with French
Location:
Bulgaria
Department:
Customer (Member) Operations
Posted:
ABOUT TIDE
At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.
Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.
Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.
ABOUT THE TEAM
This role is a key element of our newly established Enforcement, Reporting and Recoveries Team. You’ll be responsible for ensuring we put our genuine members first, through reporting potentially suspicious activity to authorities and taking measures to disrupt criminals. You’ll have opportunities to be involved in wider Financial Crime projects which will help reduce risk to Tide and let our members get back to doing what they love.
ABOUT THE ROLE
- Collating information relating to all types of financial crime for inclusion within reports to Law Enforcement Agencies and Regulators, including SAR submissions
- Using various enforcement techniques to disrupt bad actors who try to use Tide or target our members
- Confident in calling out potential efficiencies in our tools and processes used for Enforcement and Reporting
- Managing your own case load to meet performance targets
- Consistently reaching the targets for Productivity and Quality
- Making recommendations for process improvements to prevent future occurrences of fraud/financial crime offences
- Establishing good relationships with various departments throughout the organisation to ensure good operational synergy
- Participating in internal and external training programs related to fraud/financial crime offences detection and prevention and other subjects that may form part of the day-to-day work requirements
- Treating Tide members fairly by taking responsibility to ensure that their needs are met
WHAT WE ARE LOOKING FOR
- 1 to 3 years of experience in a financial crime related role in financial services, specialising in business-related anti-money laundering/fraud investigations
- Ability to work well as part of a team; decisive; goal-oriented; proactive
- Strong stakeholder management skills and comfortable communicating with a wide range of associates
- A proactive and open-minded approach to finding effective solutions
- A genuinely curious mindset, asking the right questions at the right times, with a problem solving attitude
- A keen eye for process improvements, looking at how we can work leaner and more robustly
- Exceptional communication skills – written and verbal – and are able to communicate with our members, internal stakeholders & regulatory bodies if required
- C1 level and above in written and spoken French.
WHAT YOU’LL GET IN RETURN
- 25 days paid annual leave
- 3 paid days off for volunteering or L&D activities
- Extended maternity and paternity leave covered by the company
- Personal L&D budget in the amount of 1000 BGN per year
- Additional health & dental insurance
- Mental wellbeing platform
- Fully covered Multisport card
- Food vouchers
- Snacks, light food, drinks in the office
- WFH equipment allowance
- Flexible working from home
- Sabbatical Leave
TIDEANS WAY OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
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