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Senior Partnerships Manager

Location: United Kingdom
Department: Marketing, Sales & Communications
Posted:

ABOUT TIDE

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.  

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.  

ABOUT THE TEAM:

You will be joining the Partnerships team within Tide’s Partner Credit Services (PCS), which owns and manages relationships with PCS partners to drive revenue growth. The team operates at the intersection of supply and demand for SME finance through our partners:

Supply Side: Managing and optimising performance across our valued lender panel, covering all lending product classes, to improve customer & commercial outcomes.

  • Demand Side: Generating a consistent flow of high-quality leads from our introducer partners, including accountants, brokers, and large comparison websites.

We are scaling our Introducer Partner Channel and need a dedicated leader to take ownership of this function, ensuring we meet our growth targets while strengthening partner relationships.

ABOUT THE ROLE:

As Senior  Partnerships Manager (Partner Credit Services), you will lead and scale our Introducer Partner Channel, developing the strategy, managing key partnerships, and overseeing a small team. This role requires balancing commercial acumen, strategic execution, and stakeholder engagement to drive performance.

Your responsibilities will include:

  • Revenue Growth: Drive commercial performance by managing and optimising introducer partnerships to increase high-quality lead generation and conversions.
  • Strategic Growth & Execution: Develop and execute a scalable introducer strategy, identifying opportunities for growth and expansion.
  • Partner Relationship Management: Own and strengthen relationships with key introducer partners, ensuring long-term success and alignment with business objectives.
  • Team Leadership: Line management of two team members, providing coaching, mentorship, and development opportunities to drive performance.
  • Performance Optimisation: Analyse lead generation and conversion data, identifying trends and taking action to improve results.
  • Stakeholder Engagement: Collaborate with internal teams (Product, Credit Finance, Operations, Legal & Risk) to align on priorities and successful execution of partnerships.
  • Resilience & Problem-Solving: Navigate external challenges such as market shifts and partner dependencies with a proactive and adaptable approach.

WHAT WE ARE LOOKING FOR:

We’re looking for a commercially driven and strategic Senior Partnerships Manager with:

  • 5+ years of experience in Partnerships, Business Development, or Account Management in fintech, lending, or financial services.
  • Proven leadership experience, with the ability to manage and develop team members.
  • Strong commercial acumen, with experience driving revenue through partnerships, ideally introducer partners.
  • Deep understanding of SME finance, including lender products and market dynamics.
  • Data-driven mindset, with the ability to analyse performance metrics and optimise results.
  • Excellent relationship management skills, with the ability to engage and influence both external partners and internal stakeholders.
  • Execution-focused approach, capable of translating strategy into actionable steps to deliver measurable impact.
  • Ability to manage multiple priorities, balancing day-to-day execution with long-term strategic thinking.
  • Extreme ownership mindset, with the ability to work autonomously and take initiative to get the job done.

WHAT YOU WILL GET IN RETURN

  • Flexible working options
  • Share options 
  • Group Life Insurance 
  • Vitality Health Insurance, with a proactive focus on mental and physical wellbeing
  • 25 days holiday with the ability to buy extra days
  • 3 days for L&D or volunteering time off per year
  • We invest in your development with a £1,000 professional L&D budget per year
  • Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme and pension contribution
  • Spacious brand-new office near Old Street with an all-day snacks bar
  • Enhanced family-friendly leave
  • Sabbatical leave

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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