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Senior UX Writer with German

Location: Germany
Department: Product & Design
Posted:

ABOUT TIDE

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 1,800 employees.  

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.  

ABOUT THE TEAM

The UX Writing team delivers clear and concise copy for Tide’s mobile and web products to help our members run and grow their business. 

We work closely with cross-functional teams, including Design, User Research, Product, and Engineering, to create and deliver intuitive user experiences.  

 

ABOUT THE ROLE

We're looking for an outstanding UX Writer to drive the content across our German app. Your work will have a significant impact on the way we communicate with our members in Germany. You’ll be joining the growing UX Writing team – this is not a marketing role.

 

  • You’ll own UX copy in Tide’s recently-launched German app, writing in German (and English occasionally)
  • Understand business goals and user needs, then plan, develop, and deliver copy that brings the two together
  • Prioritise workload to ensure copy for key projects is delivered on time 
  • Collaborate with Design, User Research, Product, and Engineering teams to devise holistic solutions to member pain points
  • Engage with senior stakeholders to support our growth in Germany 
  • Proactively flag issues relating to the Germany app experience
  • Advocate for the value of UX writing and user-centred design across the business
  • Contribute to Tide’s content guidelines to raise the bar for copy across Tide
  • Look for opportunities to optimise our localisation processes
  • Provide German proofreading support to other areas of the business when required eg marketing, CRM, SEO

 

WHAT WE’RE LOOKING FOR

  • Excellent writing skills in German and English, including the ability to distil complicated concepts into easily-digestible copy
  • 3+ years experience writing copy as a UX Writer or Content Designer, ideally within a similar sector
  • Ability to effectively manage multiple projects and deadlines
  • A data-driven approach to crafting copy
  • Ability to establish a clear direction when faced with ambiguity
  • Great communication skills 
  • Experience of managing stakeholders in an Agile environment
  • Proficient at using Figma and translation tools  
  • Passion for inclusive design and accessibility

 

WHAT YOU’LL GET IN RETURN

  • 25 days of paid leave per year
  • Additional 3 days of paid leave for volunteering or L&D
  • We invest in your development with a EUR 1,000 professional L&D budget per year and ability to access thousands of resources through Learnerbly platform
  • Share options
  • Statutory Health Insurance
  • Statutory Pension contribution
  • Extended Parental Leave
  • Mental health support through Plumm
  • A one-off home office budget
  • Work and travel globally – up to 90 days per country outside of your home country
  • Team socials 
  • Sabbatical Leave 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

#LI-EP #LI-Remote

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

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