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Staff Backend Engineer – Reliability, Security and Technology Foundations

Location: Bulgaria
Department: Engineering
Posted:

ABOUT TIDE

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.  

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.  

ABOUT THE TEAM

Our Technology Foundations consist of 3 engineering teams working closely with Cloud and InfoSec as part of the Security and Technology Foundations:

DevEx: This team serves as the bridge between Tide's product-focused engineering teams and our platform engineering team. Their mission is to deliver automation, minimize friction, and foster a seamless and enjoyable engineering experience.

DevProd: The mission of this team is to empower Tide’s engineers to focus on creating outstanding solutions for our members. From maintaining internal libraries to automating workflows and optimizing CI/CD pipelines, they ensure our developers have all the tools they need to succeed as we scale and innovate.

SRE (this role!): Our primary focus is ensuring platform resilience and providing top-tier observability. We manage observability platforms, enhance internal libraries with a focus on reliability, and automate incident management to maintain high service uptime.

 

ABOUT THE ROLE

Engineers in this role will work on improving and enabling the whole organisation to build a more resilient platform, have better monitoring and manage incidents without stress. These are the main areas this role is focusing on.

Candidates will have a natural curiosity for platform resiliency, distributed systems and observability systems. As well as being a versatile engineer who’s willing to write anything from internal libraries to IaC automation for observability platforms to incident management workflows.

  • Promote Ownership and Collaboration: Embrace a “you build it, you run it” philosophy, working across teams to ensure system reliability and accountability.
  • Automation&Tooling: Automate repetitive tasks, such as incident mitigation or database failover, to allow teams to focus on creative problem-solving. Improve our internal libraries to boost resilience across the organisation.
  • Drive observability approach. Make the best use of our tooling, automate and help teams to be on top of their service statuses. Lean heavily for automated alerting, SLOs and monitoring in general.
  • Set the stage for incident management. Help to streamline the incident management process, build tooling for it. In case of complex problems, help the teams to navigate towards incident resolution.

 

WHAT WE ARE LOOKING FOR

  • Being passionate around building resilient systems
  • Extensive experience building and operating distributed systems
  • A depth of  knowledge with one or more of the following programming languages: Java (first choice) Python, Go, JavaScript. We’re mostly a Java shop but we’re not locked in for this experience.
  • Experience with a variety of cloud computing platforms and technologies, including AWS, Kubernetes, Terraform, and EKS
  • Familiarity with observability tooling like Prometheus, ELK, Datadog, Honeycomb or others
  • Familiarity with designing fault-tolerant systems, including SLIs, SLOs and error budgets
  • Experience with mobile/web platforms would be a huge bonus.

OUR TECH STACK

Backend

  • Java, Python
  • Terraform
  • PostgreSQL
  • AWS cloud and their services (SQS, S3, EKS)
  • Kubernetes
  • Microservice architecture

Monitoring and Analytics:

  • DataDog
  • Semgrep

Note: New joiners are encouraged to deploy to production within their first two weeks.

 

WHAT YOU’LL GET IN RETURN

  • 25 days paid annual leave 
  • 3 paid days off for volunteering or L&D activities
  • Extended maternity and paternity leave covered by the company
  • Personal L&D budget in the amount of 1000 BGN per year
  • Additional health & dental insurance
  • Mental wellbeing platform 
  • Fully covered Multisports card
  • Food vouchers
  • Snacks, light food, drinks in the office
  • WFH equipment allowance
  • Flexible working from home
  • Sabbatical Leave
  • Share options

 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

#LI-EP #LI-Remote #LI-Hybrid

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

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