Tide Logo
Tide Logo

Geschäftskonten

Funktionen

Kredite

Support

Über Tide

Tide Logo


How do I cancel?

You can cancel your subscription for your virtual office address at any time by messaging us in the Tide app. We’ll email you to confirm we’ve cancelled your subscription. Before we can begin to process your cancellation request, you must first give us an alternative address for your registered office and correspondence address. It is your legal responsibility to inform HMRC and Companies House of your change of address prior to contacting us. Transaktionen mit DATEV synchronisieren, indem Sie in der App auf den Reiter "Admin" tippen und dann "Mit DATEV verbinden" auswählen und den Anweisungen folgen:

If you cancel mid-month, you won’t receive a refund for the remainder of the month. Processing your cancellation can take up to three days so to avoid being charged for the following month, please request your cancellation a minimum of four days before your payment date.

  • Geben Sie Ihre Berater- sowie Mandantennummer ein.

  • Melden Sie sich mit Ihrem DATEV-Benutzernamen und Passwort an und erlauben/gewähren Sie den Zugriff

  • Wählen Sie Ihre Synchronisierungseinstellungen für Transaktionen aus: Sie können entweder alle Transaktionen synchronisieren oder nur diejenigen ab einem bestimmten Datum

From the date you cancel, all mail sent to the virtual office address will be returned to the sender, so you must update your details with Companies House and HMRC before cancelling. If you cancel your subscription, you can’t re-subscribe via Tide. However, you may set up another subscription by contacting our provider Hoxton Mix directly.

Did you find this information useful?

Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co