When you receive payments through ‘Pay by bank’, we’ll collect a fee of up to 1.50% of the total transaction. The maximum fee you can pay is £25.
You can see the fees applied to a transaction in its details
We won't charge your customers for using ‘Pay by bank’, however, their financial institution may apply fees, based on their own terms and conditions.
Where can I see the fees for my ‘Pay by bank’ transactions?
In the app, there are two ways:
1. Go to ‘Get Paid’ > ‘ Manage Payment Links’ > ‘Paid Links’ > select a transaction > tap ‘Settled on’
There you’ll be able to see two sums:
The amount you collected
The amount after fees have been deducted
2. On your timeline, you’ll see two consecutive transactions: the payment you received from your customer, and the deducted fee.
