In rare cases, you may receive calls from Tide employees. For your safety, please carefully read the following information:
We would never ask you for the following information:
- Your security code for the Tide app
- One-time PINs for the Tide app
- Your account balance
- Your full card number
- The three-digit security code on the back of your card
Additionally, we would never ask you to transfer money to another account – even if your account is compromised. Instead, we would lock your account to secure it.
We also would not ask you to scan QR codes with your smartphone.
If in doubt, please contact our support team via the chat in 'Support' or send an email to support.de@tide.co.
