Once the verification process to open your Tide Account has started, you might receive an email and you are contacted via our in-app chat requesting additional information to continue your sign-up.
Tide is a regulated service, and in certain scenarios we may need additional pieces of information from our members to continue with their sign-up. This is a standard request that aligns with legal and regulatory requirements.
We treat all your data with care. All information that you send us will remain strictly confidential and only be used to fulfil our legal duty.
Following information and documents may be needed:
Proof of address, such as but not limited to your:
Registration certificate
Gas, water or electricity bill, including the registration certificate must have been issued within the last 90 days
Proof of income, such as but not limited to your:
Employment contract
Payslips
Statement of assets and income (e.g. rental incomes, donations)
Information regarding asset sales or capital gains
Information regarding inheritance or other sources of income
Additionally, you might be asked to provide information regarding the expected transaction volumes on the account per year (expected incoming and expected outgoing amounts) and the expected countries from/to which these transactions will be executed. A rough estimation is sufficient.
Source of funds, such as but not limited to:
1. Bank statements
2.Invoices + corresponding bank statements
3. Licenses/professional certificates,
4. Online presence (website, online stores, professional/business social media profiles, etc.)
