A Nominated Account is a UK pound sterling current account held solely in the name of your business with either another bank/building society, or an existing Tide business account that allows you to transfer funds.
Your Nominated Account is the only account that can pay into or receive withdrawals from your Tide Instant Saver. If you send payments from an account other than your nominated account, your payments will not be accepted and will be returned.
Weak internet connection
Make sure you have a stable and fast internet connection. (Tip: switch between Wi-Fi and mobile data)
Poor image quality
Make the call in a well-lit environment and use a smartphone with a high-quality camera.
Unsuitable identification documents
Tide only accepts national ID cards, passports and residence permits. If you use a passport for verification, you must also provide a proof of address (e.g. a utility bill or bank statement).
Damaged identification documents
Make sure that your identification document is not damaged.
If you have a Tide account, this will be your Nominated Account.
If you don’t have a Tide account, you can use another one. We’ll use Open Banking to connect to your other bank.
