Apple Pay

If you freeze your Tide card in the app, you won’t be able to use Apple Pay.

Instead, open a chat as soon as possible, so that we can reorder your card, and allow you to continue using Apple Pay meanwhile.

When receiving and activating your new card, the details in the Apple Wallet will be updated automatically.

Subscriptions billing details:

• If you cancel your card and order a new one later, replace an online card, or one that’s ‘Lost’ or ‘Stolen’ – you’ll need to manually update your subscription billing details.

• If you upgrade your account and receive a black card, or request a new card for any other reason – your subscriptions will be automatically updated with ‘Automatic Billing Updater’.

There’s no limit. But some merchants will have their own limit for contactless payments. There are no limits for Apple Pay transactions you make in apps or in Safari.

No. If you freeze your Tide card, you won’t be able to use it to pay by Apple Pay on any of your devices.

When you unfreeze your card, you’ll be able to use it with Apple Pay again as before.

Yes - you can use Apple Pay anywhere that accepts contactless payments.

Yes, paying with Apple Pay is safer than using cash or a debit, credit or prepaid card. This is because every time your customers use Apple Pay to pay for something, the system uses a device-specific number and unique transaction code. The card number is never stored on the payee’s device or on Apple’s servers, and never shared with you as the merchant. You will only receive information you need to authorise to fulfil the order — such as your customer’s name, amount, payment mode, etc.

Apple Pay also keeps all purchases private. When your customer pays via Apple Pay, Apple doesn’t keep transaction information that can link the purchase back to your customer.

There are several ways to add your Tide card to Apple pay:

• In the Tide app, tap: ‘Payments’ > ‘Cards’ > select your card > ‘Add to Apple wallet’.

• Open the Wallet app on your iPhone and tap ‘+’ to add your Tide card.

• On Apple Watch, open the Watch app on your iPhone and tap ‘Wallet & Apple Pay’ > ‘Add Credit or Debit Card’.

• On an iPad, go to Settings > ‘Wallet & Apple Pay’ > ‘Add Credit or Debit Card’.

• For MacBook Pro with Touch ID, open ‘System Preferences’ > ‘Wallet & Apple Pay’ > ‘Add Card’.

Apple Pay works on iPhones, iPads, Apple Watches, and Macs. To check if your device is compatible and where you can use Apple Pay, read the full list from Apple Support.

Yes, Apple Pay is free to use, but , our normal fees apply, when you're paying with your Tide card, through a digital wallet.