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CARD READERS FOR SMALL BUSINESSES

Take payments quickly and securely with a Tide Card Reader

Get paid on the go and in store with our reliable and portable card readers. All you need is the device and a Tide business bank account to start taking payments.

Open your Tide account online today to order your new card reader. Or you can contact Sales to speak to a member of our team.

Order nowContact sales

*We’ve partnered with Adyen N.V. so you can accept card and digital wallet payments from your customers.

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Do you take more than £8,300 in card payments each month?

If you take regular card payments for your business, book a call to speak with our Sales team about a custom deal or switching contracts. You can also reach us at 020 4538 8443.

Schedule a call

Choose the card reader that’s right for your business

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Tide Card Reader Plus

Tide Card Reader Plus is the ideal choice for in-house sales - like taking card payments in your store, restaurant or office - and designed for taking frequent payments.

✅ Robust and reliable, made for businesses with stores and steady footfall

✅ WiFi connectivity and lifetime free 4G connectivity lets you sell anytime, anywhere

✅ Print paper receipts and get copies over email

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Tide Card Reader

Taking payments on the go? Whether you’re selling at a local market or travelling to clients, take our portable card reader with you.

✅ Lightweight and compact, made for businesses on the move

✅ WiFi connectivity and lifetime free 4G connectivity lets you sell anytime, anywhere

✅ Send receipts over email only

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Card readers you can rely on

Secure

Our tamper-proof designs are compliant with anti-fraud security measures

Affordable

Pay for what you need - whether that’s on the go or with one of our subscriptions. There are options to suit every business

Efficient

Get paid directly into your Tide account, with payments cleared in 1-3 working days

Tide Card Readers are built to last

With Tide’s Card Reader and Card Reader Plus to choose from, find the option that suits the needs of your business perfectly.

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Tide Card Reader

£159 £59+ VAT

  • Payment types Contactless, Chip + Pin, Digital wallets
  • Dimensions 12.2 x 6.7 x 1.8cm
  • Display 4” touch display
  • Weight 170g
  • Battery life 1 day
  • Device warranty 1 year as standard
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Tide Card Reader Plus

£199 £79+ VAT

  • Payment types Contactless, Chip + Pin, Digital wallets
  • Dimensions 20 x 7.8 x 5.6cm
  • Display 5.5” touch display
  • Weight 495g
  • Battery life 1 day
  • Device warranty 1 year as standard

How to pay for your business card reader

Enjoy lower transaction fees across our in-person payments products and get a discount on Tide Card Readers.

Subscribe to Sell In-Person within the Tide app.

 
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Sell In-Person
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Pay As You Go

Monthly fee (+ VAT)

£12.99

£0

Card reader device cost (+ VAT)

From £59

From £59 (normally from £159)

Card reader transaction fee*

0.79% + 3p

1.5%

Tap to Pay on iPhone transaction fee*

0.79% + 9p

1.65%

*Transaction fees for domestic consumer debit cards. All other card types and fees are as defined in the Tide Membership and Product Terms

If you take more than £2,200 in card payments each month, you'll save money with Sell In-Person*.

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*Savings are indicative only and intended as a guide only. The figures calculated are based on 100% of card payments being taken using Domestic Consumer Debit cards. Actual splits of different card types will vary from member to member. Tide will not be responsible for any discrepancy in the savings calculations and does not accept any liability for loss or different savings amounts, which may be attributable to the reliance on this savings statement.

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Taking payments is as easy as 1,2,3

Getting yourself set up is simple – we’ll link your Tide Card Reader to your Tide business bank account before we send it.

  1. Sign up for a free business bank account at Tide and download our app

  2. Order your Card Reader from the Tide app - you'll have the option to purchase with our without the Sell In-Person tool subscription

  3. When it arrives, simply charge the battery to full and you’re good to go! 

Order now

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Get paid directly into your Tide account

The Tide Card Readers are only compatible with Tide business bank accounts. The good news is, you can open a free business account in minutes.

So not only will you be able to accept payments quickly and easily with your card reader, but you’ll also gain access to a business current account packed with features that save you time and money.

Need to switch business bank accounts? The process is quick and easy!

Open a business account

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Even more ways to get paid

When it comes to business, you can’t take a one-size-fits-all approach - we appreciate that a card reader might not be the best solution for everyone.

Whether you’re ready to accept payments right away without waiting for delivery, or you’re still deciding which device is best for your business, we offer a range of different payment solutions - like Tap to Pay on iPhone and Payment Links.

Explore more payment options

Card Reader FAQs

To take a payment using the Tide Card Reader or Tide Card Reader Plus, you don’t need to do anything in the Tide app, or even have it handy.

Instead, select: ‘Payment’ > enter the price > ‘Continue’, directly on the terminal.

Your customer can tap or insert their card, and the payment will land in your account within 3 business days. 

If you prefer, you can use the Tide app to take a payment with your card reader, too.

In the app, tap: ‘Get paid’ > ‘Take a payment’ > enter the price > ‘Take a payment’.

After your customer taps or inserts their card in the terminal, the payment will land in your account within 3 business days.

In order for the Tide Card Reader to work and process payments, you will need internet access. The card reader device comes with a SIM card and WiFi compatibility, so you can use its built-in 4G or connect to a WiFi network.

Yes, the Tide Card Reader is only compatible with Tide business bank accounts.

It’s easy. Simply sign up for a free Tide business bank account. After that you can order your Card Reader within the Tide app.

The Tide Card Reader, provided by Adyen, is a PCI PTS-approved Secure Card Reader. When using the card reader as the payment interface, the payment details are encrypted immediately.

If a customer uses Apple Pay, when using an iPhone as the payment interface, transactions are encrypted and handled using Apple's Secure Element.

As your Tide Card Reader will process sensitive card data, you must verify that the device you received is the correct one, and hasn’t been tampered with. There are a few ways to do this:

  1. Check that the box containing the machine hasn't been opened and that the security seal is still intact. The security seal is a red label with a barcode and a number, stuck across the lid of the box.

  2. Next, break the security seal and take the device out of the box. Verify that the serial number (S/N) on the device matches the serial number on the box.

  3. Inspect the device for tampering. Check for missing seals or screws, additional wires or labels, holes in the device, and anything inserted in or attached to any part of the device.

If you have any concerns about your package or device then please contact Tide support immediately.

Generally, you can’t cancel an order once it’s been placed. However, in case of delivery failures, such as items lost in transit or orders that remain undelivered for more than 30 days, Tide members can choose between re-delivery or a refund. Please refer to our cancellations and returns policy for more details.

We’ve partnered with Adyen to facilitate the collection and processing of payments from your customers when you use your Tide Card Reader. Adyen will hold your funds in a payment processing account which we refer to as “Merchant Account”. Adyen uses the Merchant Account to collect and record the payments received by your customers when they pay via the Tide Card Reader before the funds are processed by Adyen and sent to your Tide Business Account. Adyen’s Ts&Cs apply to the Merchant Account and the funds processed in it.

Help, my question isn’t answered here

Find answers to all our most frequently asked questions about Tide card readers

Please refer to the Tide Payment Acceptance Terms and Conditions for more information.