SEPA INTERNATIONAL PAYMENTS

If you’re receiving a payment sent to you via EUR SEPA, it will usually take a few minutes to arrive in your account. However, sometimes this may take up to 3 business days. 

If you send a payment via EUR SEPA by 1:50pm GMT on a working day, it’ll arrive in the recipient’s account on the same day. Delays are possible sometimes due to regulatory checks or your recipient’s bank.

Like GBP payments, the fee you’ll pay to send or receive euros via EUR SEPA depends on how many payments are included in your plan: Tide Free: No free payments included, you’ll be charged 20p per payment Tide Plus: 20 free payments are included in your plan. You’ll be charged 20p per EUR SEPA payment over this allowance Tide Pro: Unlimited free payments are included in your plan, so you won’t be charged a fee Tide Cashback: Unlimited free payments are included in your plan, so you won’t be charged a fee The fees are billed as part of our monthly billing process and will be included in the total fee amount summary on your bank statement. Each EUR SEPA transaction is also subject to the interbank exchange rate on the day, and we apply a 0.50% FX markup. See details in the Tide Terms. You won’t be charged anything for requesting EUR SEPA details for your account.

We use the interbank exchange rate of the day, and we apply a 0.50% FX markup. If you’re sending a payment, once you've entered how much you'd like to send in euros we'll show you the live exchange rate, FX markup fee and the transfer fee (if applicable to your plan) on screen. The exchange rate will also update automatically every 30 seconds, allowing you to see how much the person you're paying will receive and how much it'll cost you in real time. After you’ve made the payment, you can see the exchange rate used again by tapping on the transaction in your timeline. For any rejected outbound payments we will apply the exchange rate available at the time of the return. This means when the payment is returned to you, it might be a different amount. If you’ve received a payment, you can see these same details by tapping the transaction in your timeline.

The maximum amount of SEPA Instant Payment is 100,000 euros.

SEPA (Single Euro Payments Area) payments are specifically designed for transactions in euros. If you need to make payments in other currencies, you would have to use a different type of international payment method, such as a SWIFT transfer.

If someone needs to pay you in euros, they should use your EUR SEPA account details. Once they’ve sent the money, we’ll convert them into GBP and credit them to your main Tide account.

You can find your EUR SEPA details in your Tide app by tapping 'Details' next to your account, and then tapping 'EUR SEPA'. By clicking on 'Share' you will be able to share your details with your payors. If someone needs to pay you in GBP from overseas, they should use your GBP account details.

You can find these details in your Tide app by tapping 'Details' next to your main account > 'SWIFT' > 'Share'. International payments in GBP are usually sent to you via the SWIFT network.