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TIDE TEAM ACCESS

Empower your business with Team Access

Give access to financial tasks instantly in the app. Achieve maximum efficiency while keeping your account safe.

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Grow your business

Take your operations to the next level with tools that keep up as you grow. Teamwork will feel easier and more successful, just as it should be.

Save time

Hand off the financial transactions to your team. This means more room in your calendar to focus on the big business decisions.

Give the right level of access

No more password sharing. Assign relevant access to trusted team members. It’s safer, and everyone gets the access level they need.

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A smart way of collaborating together

We built the Team Access feature to transform the way your team works together. By enabling business owners to request a Tide Black Card or Expense Card for a team member, depending on their access level – you’ll build real trust while making daily tasks easier and more transparent.

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Let your team take action without waiting for approval at every turn

  • Delegate your financial tasks while you're away on a business trip or attending important meetings

  • Equip them to manage purchases and payments on their own and cut down on delays 

  • Track who's paid what and when to improve visibility across the business

Explore Tide plans with Team Access

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Smart

1 Team member with enhanced access

£12.49+VAT / month

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Pro

2 Team members with enhanced access

£18.99+ VAT MONTHLY

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Cashback

5 Team members with enhanced access

£49.99 +VAT / month

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Find out more about our plans on our pricing page. Whether you’re just starting out or scaling up, there’s a Tide account for you.  

Learn more about the access levels available

 
Free
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Smart
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Pro
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Cashback

View-only team access

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Cashier (requires a Tide Card Reader)

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Expense Cards

£5/month per card

1 free card included

2 free expense cards included

3 free expense cards included

Enhanced team access*

(View, Draft, Send and Pay or Admin)

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1 team member

2 team members

5 team members

* Admin is available only to directors of limited companies.

Team access FAQs

Tide’s Team Access allows both registered companies and sole traders to give more access to their team members. 

The person who opens the Tide account is automatically an ‘Admin’, but as registered companies often have more than one director, the first admin can add more admins (company directors) to operate the account.

Below is a list of the other Team Access levels that you can give your team:

  • Admins of both sole traders and registered companies can add team members with the following access:

View-only (users can view account information but cannot perform any actions)

View, draft, send & pay (pay bills and make bank transfers, plus, full tax and invoicing access)

Expense Card holder (manage their own Expense Card and add receipts to their expenses)

Cashier (accept payments with Tide Card Reader)

Accountant (access to bookkeeping and Tide Accounting Extra features)

  • Admins of registered companies can also give other company directors the following access:

Admin (full app access - add team members, activate products, including loans, and more) or any of the above access levels

To give a team member either ‘Admin’ or ‘View, Draft, Send and Pay’ access (both referred to as “enhanced access”), you must be on either the Tide Smart, Pro or Cashback plan. 

  • If you’re on Tide Smart, you can add up to 1 team member with enhanced access

  • If you’re on Tide Pro, you can add up to 2 team members with enhanced access

  • If you’re are on Tide Cashback, you can add up to 5 team members with enhanced access 

We’ve got more information on our site for Tide Smart, Tide Pro and Cashback, if you want to find out more. 

You can assign ‘View-Only’ access to people within your company for free. You do not have to be on a paid plan.

You also don’t need to be on a paid plan to issue your team members Expense Cards, however you’ll be charged £5+VAT per calendar month for each card.  Depending on your plan, you could get one or more Expense Cards for free:

  • On Smart, you’ll get 1 free Expense Card

  • On Pro, you’ll get 2 free Expense Cards

  • On Cashback, you’ll get 3 free Expense Cards

Other roles and accesses can be assigned on all plans, but some will require Tide products like the Tide Card Reader for the ‘Cashier’ role, or Tide Accounting Extra for ‘Accountant’.

The ‘first Admin’ is the person who opened the Tide account - either a sole trader or a limited company director.

If the limited company has more than one director, the first admin can assign ‘Admin’ access to other directors as well. We’ll check Companies House first, as they’ll need to be listed there as a director. If the person you’ve added isn’t listed, we’ll reject your request.

‘Admin’ is the highest level of account access. Company directors who are made Admin have the same access as the ‘first Admin’, and each one of them can perform all account actions independently from one another.

Admins can control everything in the app, from managing other users to activating products and services, including loans, and more. An Admin may close the Tide business account entirely, if they are the only remaining person on the account with that access. 

Admin can also:

  • View balances, account details and transaction data

  • Make payments via the app & add or remove payees

  • Manage invoices, membership plans and add-ons, etc. 

Important: This is not an exhaustive list, and existing Admin will have the opportunity to review all rights and entitlements of the team access, as part of the authorisation in the app. Therefore, it’s encouraged to review these carefully before inviting any new Admin.

Note: only the ‘first Admin’ will receive both service and marketing communication. Admins who are added to the account later on, will only receive servicing communication related to their own access for now. We’re working on enabling both types of comms to all Admins, and we’ll let you know when this happens.

Team members with this access can:

  • Make bank transfers & add or remove payees

  • Add or stop Direct Debits, and set up Scheduled or recurring payments

  • Manage invoices & submit VAT Returns to HMRC, etc. 

These are helpful aspects of account management that allow the user to pay bills and manage expenses.

Important: This is not an exhaustive list, and existing admin will have the opportunity to review all rights and entitlements of the access, as part of the authorisation in the app. Therefore, it’s encouraged to review these carefully before inviting any new team members.

Help, my question isn’t answered here…

Find answers to all our most frequently asked questions about team access.