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What happens to my black card if I downgrade to the Standard free plan?

Your black card will remain active, so you can continue to use it. However, you’ll lose all the other perks that come with our paid plans.

On your laptop, tablet or desktop, visit web.tide.co on a supported browser:

  • Chrome, Microsoft Edge, Safari or Firefox.

In the app, tap: the ‘Profile’ icon > 'Login to web’, and scan the QR code on your computer or tablet screen with your phone camera. Important: The Tide app works with devices running on iOS 15 or above, or Android 10 or above. If your phone is using an older version, the app won’t work on it.

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Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co