Tide Logo
Your Account Security

Does this mean I can’t use my trading name anywhere?

You can still use your trading name where you did previously, though it is highly recommended you use the personal name registered to your account as well for collecting payments and on any associated documents.

Confirmation of Payee will check the account details entered by your customer against the account details held by your account. If you do not provide the name registered to your account, this may show as an error for your customer, causing delays to you being paid. 

You can learn more about the industry-wide Confirmation of Payee initiative, its benefits, and why it was introduced here.

Did you find this information useful?

Related articles

Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co