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Can I order more than one Tide card reader for my business?

The only way you can order another card reader for your business is by opening a chat from the ‘Support’ section of the app. We’ll arrange a phone call to see how we can help you.

Individual businesses can have up to 10 terminals of the same model –‘Tide Card Reader’ or ‘Tide Card Reader Plus’.

Both devices work in standalone mode, and don’t need access to the Tide app to initiate payments – you can do this directly from the terminal: 

  • On the Plus, select ‘Payment’ > enter the price > ‘Continue’

  • On the standard model, select ‘Lite app’ > ‘Take a payment’ > enter the amount > ‘Charge’

The Lite app is automatically installed on your Tide Card Reader. Learn more about it here.

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