How will the payment link transaction appear in the account statement?

When signing up to the Tide Card Reader, you are agreeing to the transaction fee (a percentage of the payment value you take from your customer). Currently, this is at 1.5%. When they payment gets settled into your Tide account, the 1.5% will be automatically deducted. This means once you receive the amount in your account, you have no other fees to pay.

• If you have sent an payment link, then all transactions relating to this will appear in the account statement from Tide Payout

• If you have made payments using an invoice payment link, then all transactions relating to these will appear in the account statement from Tide Platform Ltd *Tide Member’s Name*

Please note that many customers will initiate chargebacks if they see payments to companies that they do not recognise. Therefore, please ensure that you make your customers aware of what wording will be displayed on both the billing and statement descriptors for their transactions.