Tide Lite is the app that’s automatically installed on your Tide Card Reader when you switch it on for the first time. The app is what lets you take payments and issue receipts without using your mobile phone.
Tide Lite syncs with the main Tide app every couple of minutes, so you can view your transactions and receipts regularly.
Currently, it’s only available on the Tide Card Reader. You can’t use the Tide Lite app with Tide Card Reader Plus.
How do I take payments with the Tide Lite?
Select the Lite app on the home screen of your Tide Card Reader
When the ‘Take a payment’ screen loads, enter the amount and select ‘Charge’
Ask customers to tap their card to complete a payment
How do I issue receipts, and where can I see earlier ones?
When the payment is complete, select ‘Share’ and the Tide Lite app will generate a QR code. Let your customer scan the code with their phone, and the receipt will load in their browser.
To see a receipt for a previous payment, open the Tide app on your phone > tap ‘Card Reader’ > select the payment. From here, you can share the receipt by email, WhatsApp, or any other apps you use to send information.
