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How does this fit in with Tide's current strategy?

The purchase of 3,711 tonnes of biochar removals means we are removing all Tide’s carbon emissions by buying removals. This does not mean that we are Net Zero ourselves yet as a business. Durable carbon removals help us accelerate our journey to true Net Zero.

We are also actively reducing our own emissions and have already reduced them by about 10%. We achieved this in part by limiting long-haul travel for two weeks.

While we recognise we need to continue to reduce our emissions until we hit Net Zero in 2030, we didn’t want to delay removing our annual emissions from the atmosphere. This is why we chose to buy 3711 tonnes of carbon removals which removed 100% of Tide’s 2022’s emissions.

How do I take payments with the Tide Lite?

  • Select the Lite app on the home screen of your Tide Card Reader

  • When the ‘Take a payment’ screen loads, enter the amount and select ‘Charge’

  • Ask customers to tap their card to complete a payment

How do I issue receipts, and where can I see earlier ones?

When the payment is complete, select ‘Share’ and the Tide Lite app will generate a QR code. Let your customer scan the code with their phone, and the receipt will load in their browser. 

To see a receipt for a previous payment, open the Tide app on your phone > tap ‘Card Reader’ > select the payment. From here, you can share the receipt by email, WhatsApp, or any other apps you use to send information.

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Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co