On a mobile device, you will receive 2 types of notifications that will enable you to check the status of your Invoice Payment Links request:
A notification to let you know that your customer has successfully made their payment.
A second notification to advise when the payment has been initiated to your Tide Account.
Tide Lite syncs with the main Tide app every couple of minutes, so you can view your transactions and receipts regularly.
Other than these notifications, you can also check your Tide account at any time via the app to confirm the receipt of payments into your Tide Account.
How do I take payments with the Tide Lite?
Select the Lite app on the home screen of your Tide Card Reader
When the ‘Take a payment’ screen loads, enter the amount and select ‘Charge’
Ask customers to tap their card to complete a payment
How do I issue receipts, and where can I see earlier ones?
When the payment is complete, select ‘Share’ and the Tide Lite app will generate a QR code. Let your customer scan the code with their phone, and the receipt will load in their browser.
To see a receipt for a previous payment, open the Tide app on your phone > tap ‘Card Reader’ > select the payment. From here, you can share the receipt by email, WhatsApp, or any other apps you use to send information.
