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How do I cancel an Expense Card?

To cancel an Expense Card, go to More > Expense Cards > select a team member from the list > ‘Cancel Expense Card’.

When you cancel an expense Card, we’ll charge you  £5+VAT on the 4th of the following month.

We do not issue pro-rata refunds for the remainder of the month after you cancel an Expense Card.

For any expense cards you order within a month, we will charge you  £5+VAT, on the 4th of the following month. 

Our Plus plan includes 1 free expense card, and our  Cashback and  Premium plans include 3 free expense cards.

Subscriptions billing details:

  • If you cancel your card and order a new one later, replace an online card, or one that’s ‘Lost’ or ‘Stolen’ – you’ll need to manually update your subscription billing details.

  • If you upgrade your account and receive a black card, or request a new card for any other reason – your subscriptions will be automatically updated with ‘Automatic Billing Updater’.

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