What will happen to any refunds applied to my old debit card after my old account is closed?

Any refunds which are applied to your old debit card after switching your account will be sent to your new bank. If you are expecting a refund and have not received it, please contact your new bank.

Depending on your membership, you could get one or more Expense Cards for free:

• On Smart, you’ll get 1 free Expense Card

• On Pro, you’ll get 2 free Expense Cards

• On Max, you’ll get 3 free Expense Cards

All card transactions in GBP (home and abroad) are free, but currency exchange fees may apply to payments in foreign currencies:

• If you’re on our Free plan, we’ll charge you 1.75% currency exchange fee, for non- GBP card transactions, If you’re on a Smart, Pro or Max plan, we won’t charge you this fee

When your team members withdraw money at an ATM, our standard £1 for cash withdrawals will apply, in addition to the currency exchange fee. Some ATMs may charge a separate fee too, for using the machine. Please see our Tide Terms for full details.