What is the Transaction fee and how is it charged?

There are certain costs incurred by Tide at the time of processing a payment link transaction and a fee is charged relating to your account. Our fees incorporate costs to us such as interchange, scheme fees and payment processing fees. The fees are automatically deducted from your Payout amount. From time to time, we may offer time-limited promotional Fee discounts, so please make sure to read any notices we give you regarding such promotional terms. We may withdraw or change promotional offers at any time. ‘Login’ and enter their email address. 

Once they’ve done this, we’ll send them the following email: ‘Setup your new device to use Tide’. 

Then, to recover an account, they need to open the app on the new device and tap ’I already have an account’ on the login screen.

The first login on the new device will require authentication with fingerprint or facial recognition.