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Making Deposits

Can I add money to my Tide account with a credit or debit card?

Yes, you can add money to your Main or Additional Tide Business Current Account with a Visa or Mastercard debit or credit card, issued in the UK and in GBP. 

Top ups can’t exceed:

  • £3,000 per single transaction

  • £3,000 per day

  • £20,000 per week

  • £30,000 per month

Your first top up will be free, and after that we’ll charge 1.3% each time you add money with your card.

How do I add money to my account with a card?

In the app, select the account you want to add money to, then tap:

Get paid > Add money > Debit or credit card > enter amount > review amount plus fees > add card details and confirm. 

If you’re using Apple Pay or Google Pay:

Get paid > Add money >Apple Pay or Google Pay > enter amount > review amount plus fees > Select the saved card and confirm. 

You should see the money in your Tide account within a few minutes.

My top-up was unsuccessful – what should I do?

You can’t use a card to add money to your account if you’re connected to the internet outside the UK. 

If the amount is debited from your card but the transaction then fails, the money will be automatically refunded within 3-5 business days.

If a top-up doesn’t go through, and you haven’t gone over any of the limits mentioned in the above FAQ, please check that:

  • Your card is a Visa or Mastercard, issued in the UK and in GBP.

  • You have a sufficient amount or credit available.

  • Your bank hasn’t blocked the transaction.

If none of these apply, tap Support in the app. 

Does Tide store my card’s details?

No, we don’t store your card details, and we’ve partnered with Adyen to facilitate the processing of payments.

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