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Making Deposits

How do I deposit a cheque?

To deposit a cheque, log into the Tide app and tap ‘Get paid’ > ‘Other ways to get paid’ > ‘Deposit cheque’

We need two good-quality images - one of the front, and one of the back of the cheque. Make sure to separate your cheque from any other documents and lay it flat on a darker, plain surface, under good light. Then:

  • Hold your camera horizontally over the cheque while the app captures the details

  • Take a clear photo with all 4 corners, fitting snugly within the frame

  • There should be no shadows or objects on or around the cheque

Cheques will normally clear in 2 business days. Make a note of the date you deposited it (on the back of the cheque itself. Keep the paper cheque for your records.

If you’ve enabled notifications, you will see a message to confirm a cheque payment. The transaction will show on your app timeline and in your monthly statement, as ‘Cheque’.

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