How do I deposit a cheque?

You’ll need to take two clear images of the cheque - one of the front, and one of the back. 

Make sure:

• There are no other documents, objects or shadows around the cheque

• It lays flat on a dark, plain surface, under good but not too bright light; preferably, the cheque shouldn’t be placed on wooden surface

• All 4 corners of the cheque must be visible in the frame

When you’re ready to make the deposit:  

• In the app, tap: ‘Get paid’ > ‘Deposit cash and cheques’ > ‘Deposit cheques’. If this is your first deposit - read and agree to the Terms & Conditions.

• Enter the amount and reference, and tap ‘Next’.

• Hold your camera horizontally over the cheque while the app captures the details. At the ‘Review photo’ stage, you’ll see a black-and-white image of the cheque. Make sure that all details are clearly visible – including the account number, sort code, signature, payee name, amount, and date. If any details are unclear, please retake the cheque images.

Once you’ve confirmed that everything is correct, you can submit the cheque deposit.

When will I receive my cheque deposit?

Cheques will normally clear in 2 business days. 

On the back of the cheque itself, make a note of the date you deposited it. Keep the paper cheque for your records.

If you’ve enabled your in-app notifications, you’ll see a message to confirm the cheque payment. It will show on your transactions timeline, and in your monthly statement - as ‘Cheque’.