How do I cancel Invoice Assistant and what happens when I do?

You can cancel Invoice Assistant in the app or on the web – simply head to: 'Admin' > 'Invoices & Bills' > 'Manage' > 'Features' > 'Invoice Assistant >'’Cancel subscription'. 

If you’re using this add-on as part of an accounting subscription, you'll see the step ‘Manage and explore plans’. If you select this, it’ll take you to a page where you can either downgrade or cancel your subscription.

• The downgrade or cancellation will take effect at the beginning of the following calendar month. If you change your mind, you can re-subscribe only after your current subscription is inactive.

• If you’re on a free trial, the downgrade or cancellation will become effective immediately.

• All 4 corners of the cheque must be visible in the frame

• In the app, tap: ‘Get paid’ > ‘Deposit cash and cheques’ > ‘Deposit cheques’. If this is your first deposit - read and agree to the Terms & Conditions.

• Enter the amount and reference, and tap ‘Next’.

• Hold your camera horizontally over the cheque while the app captures the details. At the ‘Review photo’ stage, you’ll see a black-and-white image of the cheque. Make sure that all details are clearly visible – including the account number, sort code, signature, payee name, amount, and date. If any details are unclear, please retake the cheque images.

Once you’ve confirmed that everything is correct, you can submit the cheque deposit.

When will I receive my cheque deposit?

Cheques will normally clear in 2 business days. 

On the back of the cheque itself, make a note of the date you deposited it. Keep the paper cheque for your records.

If you’ve enabled your in-app notifications, you’ll see a message to confirm the cheque payment. It will show on your transactions timeline, and in your monthly statement - as ‘Cheque’.