In the Tide app: Select ‘Take payment’ > enter the amount and a description > ‘Next’ > Card Reader Device
Important:Make sure: Cashiers must use a device compatible with the Tap to Pay on iPhone service (iPhone XS or later or iOS 16.7 or above).
In the Tide app: Select ‘Take payment’ > enter the amount and a description > ‘Next’ > ‘Tap to Pay’
There are no other documents, objects or shadows around the cheque
It lays flat on a dark, plain surface, under good but not too bright light; preferably, the cheque shouldn’t be placed on wooden surface
All 4 corners of the cheque must be visible in the frame
Important: Tap to pay on iPhone transactions are limited to 100 GBP - the amount that can be spent without using a PIN. Payments above 100 GBP, need to be authenticated by the customer with their PIN.
In the app, tap: ‘Get paid’ > ‘Deposit cash and cheques’ > ‘Deposit cheques’. If this is your first deposit - read and agree to the Terms & Conditions.
Enter the amount and reference, and tap ‘Next’.
Hold your camera horizontally over the cheque while the app captures the details. At the ‘Review photo’ stage, you’ll see a black-and-white image of the cheque. Make sure that all details are clearly visible – including the account number, sort code, signature, payee name, amount, and date. If any details are unclear, please retake the cheque images.
Once you’ve confirmed that everything is correct, you can submit the cheque deposit.
When will I receive my cheque deposit?
Cheques will normally clear in 2 business days.
On the back of the cheque itself, make a note of the date you deposited it. Keep the paper cheque for your records.
If you’ve enabled your in-app notifications, you’ll see a message to confirm the cheque payment. It will show on your transactions timeline, and in your monthly statement - as ‘Cheque’.
