Tide Logo
Tide Logo

Start Your Business

Business Accounts

Business Tools

Credit

Support


Tide Logo


How does a Tide Card Reader work?

To take a payment using the Tide Card Reader or Tide Card Reader Plus, you don’t need to do anything in the Tide app, or even have it handy.

Instead, select: ‘Payment’ > enter the price > ‘Continue’, directly on the terminal.

Your customer can tap or insert their card, and the payment will land in your account within 3 business days.  ‘Payments’ > Get Paid > ‘Add Money’ > ‘Easy Bank Transfer’. Then, choose your bank from the list, and follow the instructions from your provider to authorise the payment. 

If you prefer, you can use the Tide app to take a payment with your card reader, too.Open Banking, tap ‘Payments’ > Get Paid > ‘Add Money’. Then, select the account and enter the amount you’d like to transfer. We’ll redirect you to your bank’s login page, and authorise the payment. If it’s successful, you’ll see it in your app timeline.

In the app, tap: ‘Get paid’ > ‘Take a payment’ > enter the price > ‘Take a payment’.

After your customer taps or inserts their card in the terminal, the payment will land in your account within 3 business days.

Did you find this information useful?

Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co