Who do I contact if I face any issues?

We’re there for you. You can reach out to our Member Support Team using the in app chat or by writing to us at indiasupport@tide.co.

When you use the ‘Add Money’ feature, Tide will act as a “Third Party Provider” (TPP) enabling you to make a payment to one of your Tide accounts directly from your Non-Tide-Account.

To add money directly through your Tide app, tap ‘Payments’ > Get Paid > ‘Add Money’ > ‘Easy Bank Transfer’. Then, choose your bank from the list, and follow the instructions from your provider to authorise the payment. 

If you have another bank account that’s already connected to Tide through Open Banking, tap ‘Payments’ > Get Paid > ‘Add Money’. Then, select the account and enter the amount you’d like to transfer. We’ll redirect you to your bank’s login page, and authorise the payment. If it’s successful, you’ll see it in your app timeline.