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Fighting Fraud

My account's been paused. Why is this?

Your account could have been paused for a number of reasons. For a full explanation of why we sometimes have to pause accounts, and what to do if your account is paused, visit our dedicated Help Centre page on this topic: https://www.tide.co/help-centre/routine-reviews/

To do this, you can either call 159 from the UK, or tap Support > Report Fraud in your Tide app. Our team is here to support you 24/7.

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Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co