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Invoicing

My account's been paused. Why is this?

Your account could have been paused for a number of reasons. For a full explanation of why we sometimes have to pause accounts, and what to do if your account is paused, visit our dedicated Help Centre page on this topic: https://www.tide.co/help-centre/routine-reviews/

  • In the app, tap: 'Get Paid' > 'Payment links' and follow the instructions from there.

  • On the web, click on: ‘Tools & Services’ > ‘Get Paid’ > ‘Payment Links’ > 'Accept card payments with Payment links'.

You can also enable Payment Links when you create an invoice – just turn the ‘Payment Link’ toggle on and follow the steps from there. 

Once you’ve enabled this option, you can switch a Payment Link on or off for each individual invoice you create.

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Need to get in touch?

Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co