Are form options and the information that I share confidential?

Yes, we won’t share the information from your disclosure outside of Tide. eligibility criteria to sign up for Payment Links and if your business is eligible, find out how to set it up.

An exception to this is when we perform our duty of care, and we consider a member to be in any endangering scenarios. At this point, we may contact emergency services to perform a welfare check. 

We’ll securely store your information for the duration of your relationship with Tide, and then for 6 years after an account closure. We’re required to do this to show we’ve adhered to FCA consumer duty responsibilities, and meet our contractual obligations to you.