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Invoicing

I got my SMS verification code wrong multiple times - what should I do?

For your security, we only allow a limited number of attempts to enter the SMS verification code correctly. If you are having difficulties, you can request a new SMS, which will contain a new code and provide you with several further attempts.

To stop hackers abusing this feature, there is a limit to how many SMS codes you can request in any 24 hour period. You shouldn’t reach this, but if you do, you can try again the following day.

To issue a quote through the app or Tide on the web, head to:

'Admin' > 'Invoices & Bills' > ‘Invoices’ > ‘Quotes’ > 'Create Quote'. 

You’ll be able to choose from your existing customers and Product & Services list, just like creating an invoice.

Once you’ve created a quote, you can’t edit or cancel it – you can only create a new one.

If your quote is accepted, you can then convert it to an invoice in the app or on Tide on the web by following these steps:

'Admin' > 'Invoices & Bills' > ‘Invoices’ > ‘Quotes’ > select the quote from the list > ‘Convert to invoice’.

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