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My account's been paused. Why is this?

Your account could have been paused for a number of reasons. For a full explanation of why we sometimes have to pause accounts, and what to do if your account is paused, visit our dedicated Help Centre page on this topic: https://www.tide.co/help-centre/routine-reviews/

Fees are automatically deducted from the total amount of each transaction:

  • Domestic consumer card (individual client): 1.5% 

  • Domestic commercial card (business client): 2%

  • International consumer and commercial cards: 2.00%

  • All American Express cards: 2.5%

  • All Discover and Diner cards: 3.7%

*Commercial cardholders can be Registered Businesses, or Sole Traders. 

** Domestic consumer and commercial cards are issued in the UK, and international consumer and commercial cards are issued outside of the UK.

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