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I got my SMS verification code wrong multiple times - what should I do?

For your security, we only allow a limited number of attempts to enter the SMS verification code correctly. If you are having difficulties, you can request a new SMS, which will contain a new code and provide you with several further attempts.

  1. A notification to let you know that your customer has successfully made their payment.

  2. A second notification to advise when the payment has been initiated to your Tide Account.

To stop hackers abusing this feature, there is a limit to how many SMS codes you can request in any 24 hour period. You shouldn’t reach this, but if you do, you can try again the following day.

Other than these notifications, you can also check your Tide account at any time via the app to confirm the receipt of payments into your Tide Account.

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