How do I cancel Invoice Assistant and what happens when I do?

You can cancel Invoice Assistant in the app or on the web – simply head to: 'Admin' > 'Invoices & Bills' > 'Manage' > 'Features' > 'Invoice Assistant >'’Cancel subscription'. 

If you’re using this add-on as part of an accounting subscription, you'll see the step ‘Manage and explore plans’. If you select this, it’ll take you to a page where you can either downgrade or cancel your subscription.

We’ll convert any euros you receive into pounds and credit them to your primary GBP Tide bank account, minus a 0.50% FX markup.

• The downgrade or cancellation will take effect at the beginning of the following calendar month. If you change your mind, you can re-subscribe only after your current subscription is inactive.

• If you’re on a free trial, the downgrade or cancellation will become effective immediately.

dedicated FAQ page.

You can receive international payments in GBP via SWIFT (Society for Worldwide Interbank Financial Telecommunication) too. 

To do this, you’ll need your SWIFT account details. You can find these in your app by tapping the ‘Payments’ tab > ‘Details’ next to your main account > ‘SWIFT’. Then tap ‘Share’ to send your details to your payors. 

We will charge you 20p per payment. If you’re using one of our paid plans, we’ll start charging the 20p fee after you’ve gone over your monthly free transactions limit. 

You can’t send payments via SWIFT but we will let you know if we make this possible in the future.