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How does this fit in with Tide's current strategy?

The purchase of 3,711 tonnes of biochar removals means we are removing all Tide’s carbon emissions by buying removals. This does not mean that we are Net Zero ourselves yet as a business. Durable carbon removals help us accelerate our journey to true Net Zero.

We are also actively reducing our own emissions and have already reduced them by about 10%. We achieved this in part by limiting long-haul travel for two weeks.

While we recognise we need to continue to reduce our emissions until we hit Net Zero in 2030, we didn’t want to delay removing our annual emissions from the atmosphere. This is why we chose to buy 3711 tonnes of carbon removals which removed 100% of Tide’s 2022’s emissions.‘Send’ > ‘Recurring payments’ > ‘Direct Debits’ in the app, and you’ll see it on the screen.

It can take up to 5 business days for a Direct Debit to be scheduled. 

All Direct Debit Mandates are verified and submitted by the payee. 

If you’ve filled in a Direct Debit Mandate and it hasn’t been set up, please reach out to the payee for further assistance.

When are Direct Debits collected? Direct Debit payments are usually collected from 3am on the due date - on weekdays, excluding bank holidays. If the due date falls on a weekend or a bank holiday, the payment will be collected on the next business day.

You need to make sure that you have enough money in your Tide Business Account the day before your Direct Debit is due.

Before the first payment, the payee should send you a Direct Debit Advance Notice, to confirm the amount and collection date. After that, you’ll receive a further notification only if there have been changes to the amount, due date or payment frequency.

Can I receive inbound Direct Debit payments?

We don’t offer this option directly at the moment, but you can receive Direct Debit payments in your Tide account if you set this up through a third-party provider in the UK.

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Searching our help articles is usually the quickest and easiest way to get answers. If you still can't find what you’re looking for, contact us in-app or via hello@tide.co