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What is the passcode for my Card Reader device settings?

To access your card reader’s settings, use the code ‘0000’. Now you can:

To make a payment from the app, tap: ‘Payments’ > select your main account > 'Send'. If you have multiple accounts, your main account will be the first one on the list. Then tap: 'Make an international payment' > 'Select EUR as currency' and add:

  • View your card reader’s info – store address, serial number and software version

  • Manage the Wi-Fi and Bluetooth, as well as view the Cellular connection info

  • Adjust display brightness

To access the ‘Transaction’ menu on your device, use the code ‘2604’.

Your reference

You recipient details (Name, IBAN, Address, etc)

We'll show you a live exchange rate and a fixed FX markup fee on the same screen, as well as the payment total in GBP.

To make a payment on the web, go to: ‘Payments’ > ‘Make an international payment’. Fill in the same details listed above, and we’ll show you the exchange rate and FX markup fee here as well. Then, open your Tide app to approve the payment.

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