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What is the difference between a Full Switch Out and a Partial Switch Out?

If you choose a Full Switch Out, we will move all of your payment arrangements over to your new provider. This includes your list of payees, your standing orders and direct debits.

  • Faster Payments These are generally processed immediately and the money will arrive in your account within minutes. Some banks can take up to two hours to process Faster Payments so they might take longer to arrive.

  • Bacs If you’re expecting a Bacs transfer, it will take up to three days for the money to arrive in your account.

  • CHAPS CHAPS stands for Clearing House Automated Payment System. These payments are usually for high-value transactions like buying a property or car. When we receive a CHAPS payment before 3pm, it will arrive in your account on the same working day between 4:10pm and 7:10pm.

Your new provider will request us to transfer your entire account balance to them before the switch is complete. All payments made to your closed Tide account will be forwarded to your new provider.

We will close the Tide account you're switching out of on your chosen switch date. Support to send us a message.

If you choose a Partial Switch Out, you'll be able to choose which direct debits and standing orders to move to your new provider.

Your new provider will not request the closure of your Tide account. They will also not ask for your Tide account balance to be transferred to them.

Payments sent to your Tide account will not be forwarded to your new provider.

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