How do I set up my Tide Card Reader?

1. Power up the device by holding down the power button, located on the right of the device, until the display turns on

2. Connect the device to a power supply and let the battery charge for at least four hours while you continue with the next steps

3. On the Welcome screen, select your language 

4. Your device is automatically connected to the 4G network however if you would like to use WIFI, connect your device to your network

5. On the confirm store screen, assign the device to your store by selecting the check mark button. If the store shown is not your store, use the edit button to change it.

• Faster Payments These are generally processed immediately and the money will arrive in your account within minutes. Some banks can take up to two hours to process Faster Payments so they might take longer to arrive.

• Bacs If you’re expecting a Bacs transfer, it will take up to three days for the money to arrive in your account.

• CHAPS CHAPS stands for Clearing House Automated Payment System. These payments are usually for high-value transactions like buying a property or car. When we receive a CHAPS payment before 3pm, it will arrive in your account on the same working day between 4:10pm and 7:10pm.

You are now all ready to start processing card payments from your customers!Support to send us a message.